I sincerely regret to report that Harrell’s Department Store can be added to the list of pandemic casualties and is going out of business. These are the hardest words I have ever written. With 117 years of family history and tradition going away, I feel an incredible loss. Harrell’s Department Store has been very blessed by the support of the people in our town and in the larger community of southeastern North Carolina. To express our appreciation of this support, we contributed to generations of community groups and organizations, including youth sports, school drama and band programs, social programs, church functions, festivals and more.
Along with phasing out our apparel department store, we are offering 60% off the retail price. Take advantage of these incredible prices until the end of July.
My greatest hope is that this will open a space and an opportunity for energetic and creative young people to bring new life and business to our town, continuing this legacy of mutual benefit to all of us. Generations of the Harrell family would like to humbly thank the people of Burgaw, southeastern North Carolina and beyond. Thank you for 117 years of trust and good will.
Please call 910-259-2112 to arrange a consultation with our appliance service provider. Thank you for shopping Harrell’s Department Store!
Our return policy
Sometimes the item you ordered arrives damaged or is just wrong in some way. Wrong size, wrong flavor, wrong color. You get the idea. We want you to be completely satisfied with your purchase. That’s why we’d love you to contact us via phone or email as soon as you discover that your order is in any way less than promised. We will make it right! You will receive the same courteous service that our in-store customers have enjoyed for over 100 years.
Call 910-259-2112 Monday through Saturday (9 am to 1pm Eastern Time)
Write firstname.lastname@example.org anytime
A few guidelines for exchanges or returns:
Coffee products may not be returned. We will treat each wrong coffee order individually, and tailor a solution that’s right for you.
You have 45 days from original purchase date to return your purchase. You may use your own packaging, but of course treat it gently. (It will be perfect for another customer in the future.)
Harrell’s will pay for return shipping costs when the wrong order is our mistake. You pay shipping if you decide you just don’t like it, or you ordered the wrong size.
Exchanges for items that cost more than the original purchase will be charged the difference in the prices, plus the shipping fee. We will do our best to keep these costs low, while getting your new item back to you ASAP.
Returns for refunds will be processed within 30 days of us receiving the merchandise. Items discounted at time of purchase will be refunded at the discounted price.
The best way to enlist our help is to contact us quickly and let us know how we can make your shopping experience with Harrell’s a great one. Thanks!